plain language
- What I’m working on now December, 2012
- Using voter personas to design better election web sites June, 2012
- Field Guides To Ensuring Voter Intent: 4 titles at the press June, 2012
- Evolving Election Day – workshops offered September, 2011
- Plain language is indispensable May, 2011
- Why is it so hard to produce a usable, well-designed ballot? March, 2011
- NY Mayor proposes improvements to voter access, including ballot design December, 2010
- Dear New York, please let me correct my ballot July, 2010
- Top 10 guidelines for creating a plain language ballot November, 2009
- Plain language makes a difference: Voters are more likely to vote as they intend when ballot instructions are simple and clear April, 2009